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Home Cover

Trusted Home Cover solutions for Boiler, Central Heating, Plumbing and Electrics

Boiler
From £15.95 p/m

What is included? Annual boiler service Repairs to a single boiler

Boiler & Central Heating
From £18.34 p/m

What is included? Annual boiler service Repairs to a single boiler Central heating

+ Plumbing
From £5.95 extra p/m

What is included? Annual boiler service Repairs to a single boiler Central heating Plumbing

+ Electrics
From £5.95 extra p/m

What is included? Annual boiler service Repairs to a single boiler Central heating Plumbing Home electrics

Boiler Cover

£15.95 p/m with an excess of £55.00 per callout, or £19.95 p/m with no excess.

Gas, L.P.G, electric and storage heater at standard rate. No Limit on callouts. Add extra £3.70 for oil.

Fixed until January 2022.

What is included?

Repairs to a single boiler including any manufacturer fitted parts inside your boiler only.
Labour, parts and materials involved in repairing or rectifying the breakdown.
An Annual Boiler Service to your single boiler is in accordance with regulations.
Repairs to your gas supply pipes located inside your home for which you are responsible, and those feeding the central heating boiler only but do not include the gas meters or other appliances.

What is not included?

The following is chargeable at our standard rate with a 5% discount. Only covers Boiler.

Routine pressure issues arising from the inappropriate or inadequate care, non-maintenance or neglect of your boiler and heating system as per the manufacturer’s user instructions and safety guidelines. If you wish us to re-pressurise your boiler this will be chargeable.
Replacement of parts that are faulty or damaged as a result of sludge or hard water scale in your boiler.
Freezing of any pipe work including condense pipe.
Damage caused by, or the removing of, limescale or sludge.
No radiators or pipework. Pumps controls outside of boiler including timeclocks, thermostats and smart controls.

Interested in our Home Cover? Get in touch to discuss our Home Cover solutions, or to arrange a free inspection.

Boiler & Central Heating Cover

£18.34 p/m with an excess of £55.00 per callout, or £21.50 p/m with no excess.

No limit on callouts. ADD extra £3.70 for oil.

Fixed until January 2022.

What is included?

Repairs to a single boiler including any manufacturer fitted parts, labour, parts and materials involved in repairing the breakdown.
Annual Boiler Service in accordance with regulations.
Repairs to your gas pipe supplying your central heating boiler only.
Repairs to your central heating system including: Pumps, motorised valves, radiators and valves, feed and expansion tank, pipes and fittings, thermostats, frost stats, clocks, timers, programmers, labour, parts and materials involved in repairing your domestic central heating system, cylinders up to 120 litres.

What is not included?

The following is chargeable at our standard rate with a 5% discount. Only covers Boiler and Central Heating.

Resetting Controls (for example, thermostats or programmers following seasonal changes), battery replacement or misuse.
Any pipework buried in solid floors.
Underfloor heating manifolds including pump controls and pipework.
Smart controls.
Bleeding radiators, or thermostat radiator valve adjustments.
Damage caused by, or the removing of, limescale or sludge.

See full terms and conditions.

Interested in our Home Cover? Get in touch to discuss our Home Cover solutions, or to arrange a free inspection.

Plumbing Cover

Optional extra cover plan to be held with boiler & heating cover only

Boiler, Heating and Plumbing Cover.

£24.29 p/m with an excess of £55.00 per callout, or £29.50 p/m with no excess. No limit on callouts.

Add extra £3.70 for oil.

Fixed until January 2022.

What is included?

Hot and cold-water pipes from mains stop tap leading to taps.
Repair of taps.
Ball cocks, syphons and valves.
Immersion heaters.
Cold water storage tanks.
Up £100 towards making good of damage caused to gain access to make repairs.

What is not included?

The following is chargeable at our standard rate with a 5% discount. Only covers Boiler, Central Heating and Plumbing.

Replacing taps, bath and shower seals or grouting.
Repairing of showers.
Replacing or repairing sanitary ware & spa baths.
Repairing or replacing water softeners, combined overflow and pop up waste mechanisms, all electrical hot water pumps and parts of your water system that are designed to increase mains pressure, water filters, swimming pools, decorative garden features, rain water pipes and guttering.
Water pipes, to or from and in, detached outbuildings, fountains, swimming pools, ponds, and other decorative garden features, garden taps, treatment plants, rainwater pipes, roofs, guttering, or other external property.
Blockages, collapsed, or leaks, or any other problems of the mains water supply from the stop cock in your property, up to where it is connected to the public or shared water supply pipe within the boundary of your property.
Washing machine and dishwasher hot and cold flexible pipes.
Damage caused by, or the removing of, limescale or sludge.

See full terms and conditions.

Interested in our Home Cover? Get in touch to discuss our Home Cover solutions, or to arrange a free inspection.

Electrics Cover

Optional extra cover plan to be held with plumbing, boiler & heating cover only

Boiler, Heating, Plumbing and Electrical Cover.

£30.24 p/m with an excess of £55.00 per callout, or £34.50 p/m with no excess. No limit on call outs.

Add extra £3.70 for oil.

Fixed until January 2022.

What is included?

Internal fixed mains electric wiring.
Circuit breakers & RCD’s.
Sockets and switches.
Up £100 towards making good of damage caused to gain access to make repairs.
Extractor fans up to 15cm.

What is not included?

The following is chargeable at our standard rate with a 5% discount. Only covers Boiler, Heating, Plumbing & Electrics.

Any replacements or upgrades, or replacing fuse boards.
Repair, replacement of rubber or lead covered cables.
Repair, replacement light fittings or lamps.
Repairing accidental damage to your electrical system.
Repairing or replacing solar photovoltaic panels and installations.
Doorbells & Smoke alarms.
Electric Showers.
Cooker hoods.
Storage and panel heaters.
Electric underfloor heating systems.
Electrics in your outbuildings.
Appliances, burglar alarms and camera systems.

See full terms and conditions.

Interested in our Home Cover? Get in touch to discuss our Home Cover solutions, or to arrange a free inspection.

Optional Extras

Vented cylinder, unvented cylinder and under floor heating cover are optional extra plans to be held with boiler and heating cover only

Vented Cylinder over 120lts

Extra £5.95 per month

Replacement equivalent cylinder
Service and inspection
Immersion heaters
Tank jackets for insulation
Leaks on joints on cylinder

Unvented Cylinder over 120lts

Extra £10.95 per month

Replacement equivalent cylinder
Service and inspection
Immersion heaters
Leaks on joints on cylinder
Valves including P.R.V and combination

Under Floor Heating Cover

Extra £11.99 per month

Actuators
Valves
Pump

The following is not covered and is chargeable at our standard rate with a 5% discount.

Pipework underground

Ten Year Warranty Plan

Can only be taken out if boiler was fitted by Fords South West Ltd and has had an inspection done on system. This will be non-chargeable and any faults to be found will be dealt with at cost. If this work is carried out by a 3rd party and not Fords South West, a re-inspection will need to be carried out which will be chargeable at current rates.

Boiler only £10.99 (no excess)
Boiler & heating £13.99 (excess)
Boiler & heating £16.99 (no excess)

Interested in our Home Cover? Get in touch to discuss our Home Cover solutions, or to arrange a free inspection.

Terms and exclusions apply. Request your copy of our Home Cover brochure for full terms and conditions. Click here to get in touch.